Showing posts with label Security Integrators. Show all posts
Showing posts with label Security Integrators. Show all posts

Thursday, February 18, 2021

Matrix Integrator Empowers Security Integration Companies with a New Way of Selling CCTV

Matrix Integrator Empowers Security Integration Companies with a New Way of Selling CCTV | #TpromoCom #DICE #Integrators | For the first time, integrators can directly provide end users with automatic and managed interactive video monitoring services


The New DICE Corporation is empowering security integration companies with Matrix Integrator, a cloud-based video event monitoring, surveillance, and alarm notification suite for any video system, anywhere, and at any time. For the first time, integrators can directly provide end users with automatic and managed interactive video monitoring services while controlling their business operations at the same time.  


“In the past, DICE has been perceived solely as an automation software company for monitoring stations,” explained Avi Lupo, DICE Corporation Co-President. “However, the security industry has evolved from just a basic alarm panel and a central station providing simple alarm services. With the New DICE’s Matrix Integrator and our new technologies, we are offering integration companies, and the industry as a whole, a new way of doing business.” 


Matrix Integrator is a complete platform with services such as video verification, remote guarding, virtual guard tours, business management and virtual doorman – all using advanced video analytics, artificial intelligence, and cloud recording of events. This includes object detection and human behavior analysis with real time notification. 


Flexible, scalable, and easy to implement and use, Matrix Integrator not only offers a new way of selling CCTV but also provides additional revenue (RMR) every month. Using DICE’s exclusive hybrid technology, integrators can bridge to a professional central monitoring station of their choice at any time. 


Many event applications can go directly to an end user’s cell phone and/or to cloud video recording. Integration companies can also choose to bridge to a professional monitoring station of their choice to monitor accounts at night, weekends, or 24/7.  


“Central stations are not required but it is an option. Some services are managed and require operators to handle them, while others are automatic and can be provided without staff,” added Lupo. “So central stations are providing managed services for the integrator, but the technology and control is in the hands of the integration company.”  


All Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS) technology, including receivers, reside in the cloud at DICE’s secure UL/ULC data center.  


New technologies allow DICE to move the “smart” from the camera to the cloud. Any camera or NVR (regardless of the manufacturer) can provide analytics without the need to invest in expensive new technology. The unified platform also provides controls for all IP cameras, PTZs, and field devices, as well as one-click camera views. Plus, because the platform is on the cloud, there are automatic version updates. 


The bottom line is that there is minimal upfront cost for both integrators and end users in installing a new system. In most cases, the integrator has no need to return to the site to upgrade and provide these new interactive services. 


“The world is changing and so is the industry,” stated Lupo. “Matrix Integrator is a new, innovative way of selling CCTV with many advantages. This is an opportunity for integrators to benefit from a competitive edge and change before they have to.”  

For more information on DICE Corporation, visit or call 989-891-2800.  

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Tuesday, January 19, 2021

34% of smart home device owners report having technical problems within the last 12 months

34% of smart #home device owners report having technical problems within the last 12 months | #TpromoCom #SmartHome #HomeAutomation
Annual consumer study tracks changes in use of technology and consumer support preferences in era of COVID-19.

Recent research from Parks Associates’ Shifting Support Needs: Opportunities for Remote Solutions reveals one-third of smart home device owners report having technical problems within the last 12 months. A loss of wireless connectivity is the most common problem experience, followed by having an unresponsive device. Shifting Support Needs: Opportunities for Remote Solutions tracks consumer experience with connected devices and highlights specific pain points with leading product categories throughout the consumer journey, from purchase to ongoing use.

“Just under 20% of smart home device owners report having a smart home device professionally installed by the company that sold them the product, and 16% report hiring a contractor to set up a device,” said Patrice Samuels, Senior Analyst, Parks Associates. “As smart home device manufacturers attempt to drive market growth, keeping product prices low is essential. Therefore, many have embraced DIY setup strategies that minimize overall consumer product costs.”

The consumer study reveals 65% of consumers who self-installed their smart home devices would prefer to self-install devices in the future. This finding is consistent with the percentage of consumers reporting preference to set up their devices themselves in the future in 2018 and 2019. Consumer preference to set up devices on their own validates the increasing use of DIY setup strategies among device manufacturers and helps these manufacturers save on support costs.

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Thursday, January 14, 2021

Alder Fined $600K for Using Consumers’ Credit Scores Without Proper Notice

Alder Fined $600K for Using #Consumers’ Credit Scores Without Proper Notice | #TpromoCom | Alder violated the Fair Credit Reporting Act by failing to provide customers with the required risk-based pricing notice. (SSI)

The Utah-based home security company had to pay a $600,000 civil money penalty for not giving consumers notice when the it provided less favorable credit terms based on a review of their credit reports —also known as risk-based pricing.

The complaint alleged that Alder, in extending credit to its customers for its home alarm products and services, charged customers who had lower credit scores higher activation fees, but failed to provide those customers with the required risk-based pricing notice, according to a release from the Consumer Financial Protection Bureau.

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Monday, December 28, 2020

Hackers Tapped Microsoft Resellers To Gain Access, Report Says

Hackers Tapped Microsoft Resellers To Gain Access, Report Says | #TpromoCom #Hackers #NetworkSecurity #Security | The suspected Russian hackers who penetrated important U.S. government networks by hijacking the system information technology vendor SolarWinds Corp. used to update customers’ software also used Microsoft resellers’ systems to break into their clients’ systems, Reuters reported, citing investigators.

"The lesson here for security integrators and alarm dealers is, 'if you're hanging a video surveillance, access control system, or some other security-related silo onto a client's network, be aware that you could unwittingly provide the jumping-on point for a hostile force,' such as Iran, Russia, or China," says Al Colombo, a 45-year security professional and trade journalist. 

To read this interesting news story... 

Monday, December 21, 2020

85% of US security dealers report they provide extra services

85% of US security dealers report they provide extra services | #TpromoCom #Business #Security #Integrators | such as connected health and home network services, beyond professional monitoring

DIY, smart home, and interactive services focus of 8th annual Security Dealer Study, with research featured at CONNECTIONS™ Summit at CES sessions

New security dealer research from Parks Associates shows 85% of security dealers report they provide extra services beyond professional monitoring, including video verification, PERS, cybersecurity, and independent living services. The international research firm’s annual study Home Security Dealers: View from the Front Line, now in its eighth year, provides trending data and current insights based on a survey of US dealers studying their view of the security market, competitive pressures, industry conditions, and new trends, including the addition of smart home and interactive technologies. The study reports only 15% of dealers provide no extra services beyond professional monitoring.  

“Going forward, greater emphasis will be placed on PERS and independent living services,” said Brad Russell, Research Director, Parks Associates. “The devastating impact of COVID-19 in senior living facilities ensures that more seniors will want to stay in their homes or apartments and their families want to help that happen.”

In Parks Associates’ Q2 consumer survey of 10,000 US broadband households, 24% of consumers report having completed some home improvement project during the pandemic, many of them choosing to do-it-themselves.

“This DIY trend is driving revenue growth for home improvement stores like Ace, Lowe’s, and Home Depot,” Russell said. “It also drives an increasing share of consumers choosing DIY security systems. This year’s consumer surveys show a big jump in the percentage of home security system purchases that are DIY with professional monitoring. Our dealer survey finds that this ecosystem is responding to this market shift, with 43% of traditional security dealers now offering DIY systems in addition to pro-installed.”

Additional security dealer research findings:

25% of dealers report providing fee deferments or relief to customers during COVID-19.

Professionally installed systems have declined by nearly 25% since 2017.

The sales of DIY systems have increased by nearly 60% since 2017.

Parks Associates will present this research at the upcoming CONNECTIONS™ Summit: Smart Home Growth Strategies, a CES Conference Partner taking place January 14. CONNECTIONS™ Summit at CES is an annual research and industry event hosted by international research firm Parks Associates at CES. In 2021, the executive event features virtual panel discussions on the smart home, Internet of Things (IoT), connected health, and home security and automation, with trends and implications for connected consumers and opportunities for companies to build new revenues and develop innovative business models. Early sponsors include, AmTrust Financial Services, and AirTies.

To schedule an analyst interview or to request specific research data, please contact Rosey Ulpino at, 972.996.0233.