Showing posts with label Broadband. Show all posts
Showing posts with label Broadband. Show all posts

Tuesday, June 8, 2021

Webinar examines rising consumer privacy and data security concerns

37% of US broadband households are interested in a service that monitors network traffic and devices on the network for malicious behavior

Webinar examines rising consumer privacy and data security concerns | #TpromoCom #ParksAssociates #Webinar #Privacy #Security | Parks Associates and Bitdefender, with a special speaker from Comcast Cable, will address holistic digital protection for consumer connected products and services during the industry webinar “Protecting Privacy and Data Security in the Smart Home Era,” on June 10 at 11 am CT US (12:00 pm ET).

Research firm Parks Associates finds that 16% of US broadband households report that home network problems have disrupted their work-at-home activities during COVID-19 and that 37% are interested in a service that monitors network traffic and devices on the network for malicious behavior.


The firm finds that the expanding number of connected devices on the network, combined with the growing threat of IoT malware and hijacking, is driving a new model of whole-home protection in cybersecurity. This model of protection monitors all traffic and devices on the network to identify any abnormal activity and to stop bad online actors from accessing the connected home.

“A whole-home protection solution doesn’t require consumers to install, update, or whitelist programs—they can be truly ‘hands off,’ which is key its success,” said Kristen Hanich, Senior Analyst, Parks Associates. “Accordingly, internet service providers who have partnered with cybersecurity vendors to implement this solution report that it has very high take rates, exceeding traditional antivirus offerings, and with a much lower cost per activated customer to boot.”

"In 2013, we identified IoT as a game changer in absolutely all industries and markets. From paradigm shifts in managing the security of devices without support for deploying a local security agent, to privacy concerns when you realize that you have less control on what information is gathered and sent by smart devices, and, last, new standards for vendors and manufacturers. It’s my strong opinion that these three fundamental pillars (security, privacy, and standards) are still in their infant stages," said Alex “Jay” Balan, Security Research Director at Bitdefender. “Bitdefender, in partnership with router manufacturers and internet service providers, ensures that this exciting evolving world is a safe space for consumers and enterprises alike.”

In this webinar, Alex Balan, Security Research Director, Bitdefender; Tony Reinert, Director of Product and Platform Security, Comcast Cable; and Kristen Hanich, Senior Analyst, Parks Associates, examine the risks consumers face in today’s data economy, the tradeoffs between smart home and data security and privacy, and the technology and solutions that help consumers protect themselves.

To register, visit To request data or an interview, contact Rosey Ulpino at, 972.996.0233.

About Parks Associates: Parks Associates, a woman-owned and woman-led internationally recognized market research and consulting company, specializes in emerging technology solutions serving the consumer and small to medium business (SMB) markets. Celebrating its 35th year in 2021, Parks Associates is a partner to companies navigating the changing consumer technology landscapes through data-driven market insights, extensive consumer and industry intelligence, custom marketing services, and executive networking experiences and conferences.

The company's expertise includes home automation, control systems and security, digital media and platforms, entertainment and gaming, home networks, internet and video services, connected health and independent living solutions, mobile applications and services, support services, consumer electronics, and energy management solutions.

Each year, Parks Associates hosts industry webcasts, the CONNECTIONS™ Conference Series, Connected Health Summit, Smart Energy Summit: Engaging the Consumer, and Future of Video: OTT, Pay TV, and Digital Media.

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Friday, March 19, 2021

12M US households have cut the cord and 15M have mobile broadband only

12M US households have cut the cord and 15M have mobile broadband only
| #TpromoCom #Broadband #Cellular #Internet | Parks Associates estimates that across the US, 15 million households are currently mobile-only – which means that household members have mobile data plans but do not have a home internet subscription (Parks).

Of this 15 million, 12 million were at one point fixed broadband subscribers. That is, for one reason or another, they cancelled their home broadband service. Some of the most common reasons are included in the chart below:

2020 and its assorted pressures – the shelter in place early in the year, social distancing measures, remote work and schooling – increased consumers’ reliance on the internet, and served to slow down growth in mobile-only households and actually encourage many consumers to re-subscribe to home internet. For example, although an estimated 4 million mobile-only households were new to the category as of September, the mobile-only category as a whole grew by just 600,000 – indicating considerable turnover in this segment in the past year.

Adoption and Perception of Broadband finds that smart Wi-Fi or mesh networking products that would improve Wi-Fi coverage are powerful incentives to staunch churn, as 75% of households likely to switch would stay with their current provider if offered these solutions. Currently 94% of all US broadband households use Wi-Fi networking at home, and more than half report problems with their internet experience.

With 5G deployment and adoption accelerating, as well as COVID-19 vaccines rolling out, it remains to be seen if growth in mobile-only will resume to its pre-2020 levels, or if the COVID-19 tailwinds have helped to permanently stem broadband cord-cutting.

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